The Majestic Meridian Platinum 42-Inch Direct Vent Gas Fireplace is an elegant and powerful option for enhancing your living space. It features active and natural flames, realistic split logs, LED accent lighting, and a variety of customizable options, making it the focal point of any room. This unit offers a similar design to the Meridian Series gas fireplaces but delivers more heat, bigger flames, and an enhanced ambiance. With direct vent technology, it removes 100 percent of combustion exhaust and odor from your space. Additionally, Heat-Zone and Heat-Out technology allow for better redirection of fireplace heat as desired. The IntelliFire Touch intermittent-pilot ignition system ensures safe and simple operation, while compatibility with the IntelliFire App provides added convenience. The Meridian Platinum also includes interior panels and on-trend fronts, allowing you to create a unique and stylish fireplace tailored to your preferences.
Majestic Meridian 42-Inch Platinum Features
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IntelliFire Touch® - Control your fireplace with IntelliFire App, Smart Speaker, touchscreen remote control or wireless wall switch.
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Dynamic Thermostat - Tapers flames with rising temps to maintain comfort level.
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Heat Management - Put the heat where you want it, when you want it.
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Direct Vent Technology - Removes any fumes or combustion exhaust efficiently and effectively from your home.
Below you will find the link to the most updated Hearth & Home Technologies™ warranty information. This warranty may not align perfectly with the warranty associated with your product, as the warranty may have changed since your date of purchase. The warranty that shipped with your fireplace, insert or stove is the one that will be honored.
Click here to View Full Warranty Details
ORDER CONFIRMATION
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically check our systems to confirm that your item is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via phone call or e-mail with further information on how to proceed. If your item(s) are available for immediate shipment (within 1-3 business days), we will process the charges and submit the order for shipment.
ORDER SHIPMENT
If your order is in stock and we process the charges to the payment method you selected, it will ship within 1-3 business day (most orders are sooner) from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at info@fire-elements.com
CANCELLATIONS
We want you to be HAPPY! You can request a cancellation anytime during the order process, although fees may vary. If you request a cancellation prior to your order being packaged and shipped, you will be charged no restocking fees. Although, if you cancel your order after it has shipped, restocking fees may apply depending on the brand and circumstances. Contact us via phone at (640) 500-4847 or by email at info@fire-elements.com to learn more.
RETURNS
Returns are accepted within 30 days of the item being delivered. You must be in possession of the order items. Please call us at (640) 500-4847 or email info@fire-elements.com to register your return, receive an RMA (return merchandise authorization) number and further directions on how to complete the return. Please reach out to us if you have additional questions about returning your item.
DAMAGES
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@fire-elements.com with detailed description of which parts of the shipment is damaged. We will work with the manufacturer to get replacement parts sent as soon as possible. Please note we must be notified within 30 days of you receiving your order, otherwise you will have to go through the manufacturer’s warranty for replacement.
REFUNDS
After your returned item is received and processed, we will issue your refund within 1-3 business days, and you will be notified with an email once your order is refunded. If you don't receive the refund after 5 business days, please contact us at info@fire-elements.com
