The Dimplex CDFI1000-PRO Opti-Myst Pro Built-In Electric Cassette presents a unique alternative insert tailored to your indoor fireplace requirements. With versatile installation possibilities and adjustable flame effects utilizing Opti-Myst technology, this unit surpasses traditional fire features in flexibility. The Pro 1000 model can be seamlessly connected to a water supply for continuous operation or utilize the integrated water reservoir, ensuring up to 12 hours of uninterrupted use. Enhanced by the authentic crackling sound of real flames and complemented by a multifunction remote control, this unit delivers an exceptionally realistic fireplace experience, setting it apart from other options available on the market. Elevate the elegance of your living space with the sophistication of Dimplex craftsmanship.
Features
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Opti-myst® Flame Effect - Revolutionary ultrasonic technology produces a fine mist to create the illusion of flames and smoke.
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Modular Design - Multiple 20" (50.8 cm) and 40" (101.8 cm) cassettes can be combined in series to achieve the desired length for dramatic linear installations impossible to achieve with gas fires.
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Customizable Flame Width - Includes spacers and slots for customizable flame width and pattern.
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Adjustable Flame Intensity - Control the desired volume of flame to suit.
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All-day Flames - Fill the water tank with tap water and enjoy up to 8 hours of continuous flames.
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Crackling Sound Effects - Enjoy a more complete sensory experience with the sound of natural wood fire.
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Frame, Wire and Finish - Basic installation requires fewer tradespeople, no gas lines, venting or chimney.
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Zero Emissions - The most sustainable fireplace option; no emissions and 100% efficient.
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Energy Efficient - Uses low-energy LED lights for lowcost operation.
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Heat-free Operation - Designed with the sole purpose of providing a stunning visual fire feature.
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Sight and Sound Remote - Control the flames and crackling sound effects at the touch of a button.
Included
- Dimplex Opti Myst Pro 1000 Cassette
- Multi Function Remote Control
- 2 Year Warranty
Downloads
Owners Manual
Specifications Sheet
ORDER CONFIRMATION
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically check our systems to confirm that your item is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via phone call or e-mail with further information on how to proceed. If your item(s) are available for immediate shipment (within 1-3 business days), we will process the charges and submit the order for shipment.
ORDER SHIPMENT
If your order is in stock and we process the charges to the payment method you selected, it will ship within 1-3 business day (most orders are sooner) from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at info@fire-elements.com
CANCELLATIONS
We want you to be HAPPY! You can request a cancellation anytime during the order process, although fees may vary. If you request a cancellation prior to your order being packaged and shipped, you will be charged no restocking fees. Although, if you cancel your order after it has shipped, restocking fees may apply depending on the brand and circumstances. Contact us via phone at (640) 500-4847 or by email at info@fire-elements.com to learn more.
RETURNS
Returns are accepted within 30 days of the item being delivered. You must be in possession of the order items. Please call us at (640) 500-4847 or email info@fire-elements.com to register your return, receive an RMA (return merchandise authorization) number and further directions on how to complete the return. Please reach out to us if you have additional questions about returning your item.
DAMAGES
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@fire-elements.com with detailed description of which parts of the shipment is damaged. We will work with the manufacturer to get replacement parts sent as soon as possible. Please note we must be notified within 30 days of you receiving your order, otherwise you will have to go through the manufacturer’s warranty for replacement.
REFUNDS
After your returned item is received and processed, we will issue your refund within 1-3 business days, and you will be notified with an email once your order is refunded. If you don't receive the refund after 5 business days, please contact us at info@fire-elements.com
