We love how the fireplace looks in our family room; it's beautiful. The fireplace appears incredibly realistic thanks to the wood accents, rocks, crystals, and flames. We live in Southern California, so the installation in May prevented us from using it for heat, which is the only reason I gave it a 4-star rating. We are aware that it functions, but since we purchased a 1000 btu unit, we are unsure if the fireplace will sufficiently heat the entire space. Will publish a follow-up after we test it this winter. received numerous excellent reviews from friends and family.