Tempest Torch Lantern 50K BTU Torch Head by Travis Industries

The Tempest Torch and Tempest Lantern are dramatic decorative outdoor gas lamps that break the barriers of standard gas torch design. Their patented design features an enchanting spiral flame dancing within tempered glass walls. This natural venturi effect of fire in motion is created without the use of electricity or a fan. Created as an outdoor lighting furnishing for a wide array of exterior settings and applications, the Tempest Torch is designed to create the ultimate in lighting enhancement.

The signature spiraling flame of the Tempest Torch and Tempest Lantern reaches a height of 17 inches and provides up to 50,000 BTUs. The four-sided, 18-inch tall open-air tempered glass housing is designed to prevent the flame from going out during high winds or rainfall, but includes an automatic gas safety shutoff valve, should the flame ever go out.

What's Included with the Tempest Torch Lantern

• Torch Head, Stainless Steel Base, Glass, 12" Flex Line, Ball Valve and Removable Rain Cap

This model requires 24v Transformer

Features

• The Tempest Torch™ and Tempest Lantern™ can be installed in four different ways:
• Ground Post
• Deck Post
• Pillar Mount
• Wall Mount
• Automatic gas shutoff for added safety if the flame ever goes out.
• Removable rain cap included.
• Tempered glass panels are easy to remove for cleaning and service.
• The Tempest Torch™ features a durable stainless steel frame and burner.
• The Tempest Lantern™ features a durable, high temperature black powder coated frame & cap.
• Available in your choice of natural gas or propane.

Limited 1 Year Warranty online at traviswarranty.com. TRAVIS INDUSTRIES, INC. warrants this gas
appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original
purchaser from the date of purchase

ORDER CONFIRMATION

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically check our systems to confirm that your item is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via phone call or e-mail with further information on how to proceed. If your item(s) are available for immediate shipment (within 1-3 business days), we will process the charges and submit the order for shipment.

ORDER SHIPMENT

If your order is in stock and we process the charges to the payment method you selected, it will ship within 1-3 business day (most orders are sooner) from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at info@fire-elements.com

CANCELLATIONS

We want you to be HAPPY! You can request a cancellation anytime during the order process, although fees may vary. If you request a cancellation prior to your order being packaged and shipped, you will be charged no restocking fees. Although, if you cancel your order after it has shipped, restocking fees may apply depending on the brand and circumstances. Contact us via phone at (640) 500-4847 or by email at info@fire-elements.com to learn more.

RETURNS

Returns are accepted within 30 days of the item being delivered. You must be in possession of the order items.  Please call us at (640) 500-4847 or email  info@fire-elements.com to register your return, receive an RMA (return merchandise authorization) number and further directions on how to complete the return. Please reach out to us if you have additional questions about returning your item.

DAMAGES

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@fire-elements.com with detailed description of which parts of the shipment is damaged. We will work with the manufacturer to get replacement parts sent as soon as possible. Please note we must be notified within 30 days of you receiving your order, otherwise you will have to go through the manufacturer’s warranty for replacement. 

REFUNDS

After your returned item is received and processed, we will issue your refund within 1-3 business days, and you will be notified with an email once your order is refunded. If you don't receive the refund after 5 business days, please contact us at info@fire-elements.com