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Shipping Method
Shipping ETA:3-6 Business Days
This item ships Freight. Ourvarious shipping methods are listed below and available for you to select at checkout (additional costs):
Curbside(free): The truck driver drops off your shipment at your curbside or at the end of your driveway.
Threshold: The driver will unload and drop off your order at the first dry area (porch, garage, sheltered area).
White Glove: Premium delivery service where they deliver the package directly in your home, unpacking it, inspecting your item, assembly (up to 30 min) and packaging disposal (does not include gas or electrical installation).
Expedited: This method of shipping is an accelerated delivery of your shipment. Please contact for an ETA on expedited shipping for your order.
We've got the best deals, guaranteed. We will MATCH or BEAT any competitor's price. If you find a lower price than us within 30 days of your purchase, we will refund you the difference
The Fire Magic 24 Inch Smoker Charcoal Grill features 432 square inch cooking surface, all stainless steel construction, and a heavy-duty stainless smoker hood with precise analog thermometer. The smoker hood features adjustable air shutters for easy temperature control. The adjustable cooking surface and easy-access charcoal drawer make adding charcoal and smoker chips a breeze. Smoker includes a charcoal shield for indirect cooking. Allow 10-12 inches from the back of the grill to the backsplash/wall for lid clearance when lid is open.
Features
Adjustable height charcoal tray allows for easy heat control
Easy access front door for loading charcoal while cooking
Includes a charcoal shield for indirect cooking
Adjustable air shutters for precise temperature control
Commercial quality 304 stainless steel construction for long lasting durability
Fire Magic grills represent a lifetime investment, designed, engineered, and constructed to the utmost standards of quality, ensuring enduring beauty and top-notch performance for many years to come. They back their products with the industry's leading warranty programs, reflecting our confidence in their durability and excellence. Owning a Fire Magic Grill is a source of lifelong pride.
·       Labor costs covered for the first two years.
·       Shipping costs covered for warranted replacement and defective parts.
·       Lifetime customer support, only with Fire Elements.
Lifetime Warranty:
·       Cast stainless steel burners, Choice stainless steel u-shaped burners, Fire Magic Diamond Sear and rod stainless steel cooking grids, and stainless steel housing.
Fifteen Year Warranty:
·       Brass valves, inner liners, manifold assemblies, porcelain, and backburner assemblies (excluding ignition systems).
Ten Year Warranty:
·       Electric Grills stainless steel cooking grids and housing, gourmet griddles, and pizza ovens (excluding ignition and electronic parts).
Five Year Warranty:
·       Flavor grids, infrared burners in the grill, charcoal stainless steel grills (excluding certain components).
Three Year Warranty:
·       Fire Magic side burners and all other components (excluding ignition systems and electrical parts).
One Year Warranty:
·       Fire Magic ignition systems (excluding batteries), electronic components, and accessories.
ORDER CONFIRMATION
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically check our systems to confirm that your item is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via phone call or e-mail with further information on how to proceed. If your item(s) are available for immediate shipment (within 1-3 business days), we will process the charges and submit the order for shipment.
ORDER SHIPMENT
If your order is in stock and we process the charges to the payment method you selected, it will ship within 1-3 business day (most orders are sooner) from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at info@fire-elements.com
CANCELLATIONS
We want you to be HAPPY! You can request a cancellation anytime during the order process, although fees may vary. If you request a cancellation prior to your order being packaged and shipped, you will be charged no restocking fees. Although, if you cancel your order after it has shipped, restocking fees may apply depending on the brand and circumstances. Contact us via phone at (640) 500-4847 or by email at info@fire-elements.com to learn more.
RETURNS
Returns are accepted within 30 days of the item being delivered. You must be in possession of the order items. Please call us at (640) 500-4847 or email info@fire-elements.com to register your return, receive an RMA (return merchandise authorization) number and further directions on how to complete the return. Please reach out to us if you have additional questions about returning your item.
DAMAGES
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@fire-elements.com with detailed description of which parts of the shipment is damaged. We will work with the manufacturer to get replacement parts sent as soon as possible. Please note we must be notified within 30 days of you receiving your order, otherwise you will have to go through the manufacturer’s warranty for replacement.Â
REFUNDS
After your returned item is received and processed, we will issue your refund within 1-3 business days, and you will be notified with an email once your order is refunded. If you don't receive the refund after 5 business days, please contact us at info@fire-elements.com
When you opt for Fire Magic, you're selecting the top grill, supported by the industry's leading warranty and a dedicated team. Crafted in California, their grills are a long-lasting investment, engineered for lifelong performance. Each product reflects their commitment to quality, made by skilled craftsmen using premium stainless steel. With meticulous attention to detail, Fire Magic Grills stand out for their elegance and durability, delivering exceptional performance and culinary mastery. With over 80 years of setting standards in innovation and quality, Fire Magic ensures unmatched durability, performance, and versatility.
Why Buy From Us
We offer Free and Fast Shipping, ensuring your items arrive quickly and in good condition. Additionally, our Best Price Guarantee ensures that if you find a better price elsewhere, we'll beat it! Enjoy the added benefit of paying No Sales Tax on your Order. Plus, rest assured with Lifetime Customer Support from our team. As an Authorized Dealer for all brands showcased on our website, you can trust in the authenticity and quality of the products we supply.
