Broil King iQue Regal QS 690 IR Pro
✓ This Item Leaves our Warehouse within 1-3 Business Days
✓ Call or Chat for Best Price
✓ This Item Leaves our Warehouse within 1-3 Business Days
✓ Call or Chat for Best Price
Broil King iQue Regal QS 690 IR Pro featuring two separate ovens, a 750 sq. in. primary cooking surface, 6 Dual-Tube burners, stainless steel 9mm rod cooking grids, a stainless steel warming rack, and Wi-Fi and Bluetooth connectivity, the iQue Broil King Regal Q 690 Pro IR is the ultimate grilling experience. With a digital interface and compatibility with the accompanying app, easily control your grill and customize your cooking. The illuminated control knobs and Flav-R-Wave cooking system add to the modern and sleek design, while the iQue tank scale for LP tanks ensures you never run out of fuel mid-grill. Complete with stainless steel side shelves, this grill has everything you need for a premium cooking experience.
The following warranty applies to Broil King models from 2021-2023, starting from the date of purchase. It covers the repair or replacement of defective parts at no charge under normal domestic use. This warranty is valid only for the original purchaser listed on the warranty registration and applies solely to products sold at retail and used exclusively in the country of purchase.
Refer to the Manufacturer’s Manual for Full Warranty Details.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically check our systems to confirm that your item is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via phone call or e-mail with further information on how to proceed. If your item(s) are available for immediate shipment (within 1-3 business days), we will process the charges and submit the order for shipment.
If your order is in stock and we process the charges to the payment method you selected, it will ship within 1-3 business day (most orders are sooner) from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at info@fire-elements.com
We want you to be HAPPY! You can request a cancellation anytime during the order process, although fees may vary. If you request a cancellation prior to your order being packaged and shipped, you will be charged no restocking fees. Although, if you cancel your order after it has shipped, restocking fees may apply depending on the brand and circumstances. Contact us via phone at (640) 500-4847 or by email at info@fire-elements.com to learn more.
Returns are accepted within 30 days of the item being delivered. You must be in possession of the order items. Please call us at (640) 500-4847 or email info@fire-elements.com to register your return, receive an RMA (return merchandise authorization) number and further directions on how to complete the return. Please reach out to us if you have additional questions about returning your item.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@fire-elements.com with detailed description of which parts of the shipment is damaged. We will work with the manufacturer to get replacement parts sent as soon as possible. Please note we must be notified within 30 days of you receiving your order, otherwise you will have to go through the manufacturer’s warranty for replacement.
After your returned item is received and processed, we will issue your refund within 1-3 business days, and you will be notified with an email once your order is refunded. If you don't receive the refund after 5 business days, please contact us at info@fire-elements.com