Product Details of Encore 54-Inch Hybrid Grill by American Made Grills
American Made Grills Encore 54" Hybrid Grill with 3-Piece Outdoor Kitchen Package unleashes your outdoor cooking potential. This robust grill masterfully combines propane gas and charcoal, offering unparalleled versatility for any culinary creation. Perfect for entertaining large gatherings, its expansive 54-inch grilling surface ensures you can prepare multiple dishes simultaneously. Built with top-grade stainless steel, this American-made grill delivers durability and precision with features like multiple burners, a rotisserie, and an infrared searing station. The package includes a premium refrigerator and ample storage unit, completing your ultimate outdoor kitchen setup. Elevate your outdoor entertaining experience with this all-in-one package that promises professional-grade grilling, reliable refrigeration, and sleek storage – the perfect trio for unforgettable backyard feasts.
Features
- American-made and high-quality
- Hybrid grill allows for both propane gas and charcoal cooking
- 54-inch size is ideal for large group cooking
- Complete outdoor cooking setup with grill, refrigerator, and storage unit included
- Durable stainless steel construction
- Multiple burners, rotisserie, and infrared searing station for precise cooking control
Investing in AMD Direct products not only guarantees you unmatched precision engineering and performance but also provides you with our Gold Standard Limited Lifetime Warranty, which covers all replacement parts at 100% non-prorated, effective from purchases made on or after August 1, 2021. This warranty is exclusive to the original buyer, at the initial delivery site, with required proof of purchase and photo documentation. Registration online within 30 days post-purchase is essential for warranty validation. The warranty becomes void if ownership is transferred and excludes commercial, rental, or non-residential installations, except for the Resort Grill. Coverage is strictly for replacement parts; labor costs, discoloration, surface rust, corrosion, oxidation, damages from improper use, extreme conditions, or lack of maintenance are not covered. Coastal or humid conditions require manufacturer review. Claims for out-of-box issues must be made within 30 days of purchase, prior to installation.
Refer to manufacturer’s manual for full warranty details.
ORDER CONFIRMATION
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically check our systems to confirm that your item is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via phone call or e-mail with further information on how to proceed. If your item(s) are available for immediate shipment (within 1-3 business days), we will process the charges and submit the order for shipment.
ORDER SHIPMENT
If your order is in stock and we process the charges to the payment method you selected, it will ship within 1-3 business day (most orders are sooner) from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at info@fire-elements.com
CANCELLATIONS
We want you to be HAPPY! You can request a cancellation anytime during the order process, although fees may vary. If you request a cancellation prior to your order being packaged and shipped, you will be charged no restocking fees. Although, if you cancel your order after it has shipped, restocking fees may apply depending on the brand and circumstances. Contact us via phone at (640) 500-4847 or by email at info@fire-elements.com to learn more.
RETURNS
Returns are accepted within 30 days of the item being delivered. You must be in possession of the order items. Please call us at (640) 500-4847 or email info@fire-elements.com to register your return, receive an RMA (return merchandise authorization) number and further directions on how to complete the return. Please reach out to us if you have additional questions about returning your item.
DAMAGES
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@fire-elements.com with detailed description of which parts of the shipment is damaged. We will work with the manufacturer to get replacement parts sent as soon as possible. Please note we must be notified within 30 days of you receiving your order, otherwise you will have to go through the manufacturer’s warranty for replacement.
REFUNDS
After your returned item is received and processed, we will issue your refund within 1-3 business days, and you will be notified with an email once your order is refunded. If you don't receive the refund after 5 business days, please contact us at info@fire-elements.com
